Handpianted Press-on Nails
These Nails are out of this world!
Hand Painted Press-on Nails
Totally
Spaced
Our press-on nail sets are made to order. Delivery timing depends on the products in your order and your destination.
Shipping Policy
When Your Order Arrives
Made to order. Usually arrives about 2 weeks after ordering. This is an estimated total time from placing your order to arrival, including preparation and shipping. Some orders may arrive sooner or take a little longer, especially during holidays, busy periods, or carrier delays.
Shipping Rates
We offer free standard shipping on orders of US$75 or more — domestic and international
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For orders below US$75, standard shipping is:
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United States, excluding Alaska and Hawaii: US$4.99.
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Alaska and Hawaii: US$6.99.
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Canada: US$4.99.
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Other supported international destinations: US$6.99.
Prices and the free-shipping threshold are shown in US dollars here. Your checkout shows the applicable amount in your selected currency. Shipping eligibility and the final charge are calculated at checkout.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country’s government. These charges are not included in your order total and are the customer’s responsibility. We are unable to predict or reimburse these charges — please check with your local customs office for details before ordering.
Tracking Your Order
We’ll email your tracking link when it becomes available. Tracking updates may begin after your parcel is already on its way. Please allow 24–48 hours for new tracking information to update.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country ’s government. These charges are not included in your order total and are the customer’s responsibility. We are unable to predict or reimburse these charges — please check with your local customs office for details before ordering.
Tracking Your Order
We’ll email your tracking link when it becomes available. Tracking updates may begin after your parcel is already on its way. Please allow 24–48 hours for new tracking information to update.
Delivery Issues
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Incorrect addresses: Please double-check your shipping address before placing your order. We cannot be responsible for orders shipped to incorrect addresses provided at checkout.
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Lost or stolen packages: Once your package is marked as delivered by the carrier, we are unable to issue refunds or replacements for lost or stolen items. If you believe your package was lost in transit, contact the carrier first, then reach out to us at amelia@totally-spaced.com and we’ll do what we can to help.
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Damaged packages: If your order arrives damaged, please email us within 24 hours of delivery at amelia@totally-spaced.com with your order number and photos so we can make it right.
Questions
For any questions about shipping or your order, email us at amelia@totally-spaced.com with your order number and we’ll get back to you as soon as we can.
Due to the handmade and highly personal nature of our press-on nails, we have specific guidelines in place to keep things fair for both our customers and our small team.
Please Read Before Ordering
Each set is handmade, so minor variations in shape, polish, or finish may occur. Screen and lighting conditions can also make colors appear slightly different in person. Please review sizing carefully before ordering.
We offer custom shapes (selecting a shape from our shape guide) and custom sizes (entering per-finger measurements in millimeters) on select products. See our Size Guide before ordering.
Returns and Exchanges
Custom Sizes (Final Sale)
When you submit a cusotm sizing form, your set is made to those specifications.
Custom size orders are final sale. They are not eligible for returns, exchanges, store, or credit—even if the set is unworn and unused.
Custom shape selections (choosing a shape from our guide instead of “As seen in picture”) and standard preset sizes (XS, S, M, L) are not final sale and remain subject to the rest of this policy when all other conditions are met.
Please measure carefully before submitting a custom size form. Fit issues on custom size orders based on the measurements you provided are not grounds for a return or exchange.
Return Window
U.S. customers have 10 days from the delivery date to request a return on eligible items.
International customers are also welcome to request a return within the same timeframe on eligible items; however, return shipping costs are the responsibility of the customer unless the issue was caused by Totally Spaced (such as receiving the wrong size, incorrect items, or a manufacturing defect).
If the return is approved, eligible customers will receive store credit, which can be used toward an exchange or a future order.
Custom size items are not eligible and cannot be submitted through our returns portal.
Return Window
U.S. customers have 10 days from the delivery date to request a return on eligible items.
International customers are also welcome to request a return within the same timeframe on eligible items; however, return shipping costs are the responsibility of the customer unless the issue was caused by Totally Spaced (such as receiving the wrong size, incorrect items, or a manufacturing defect).
If the return is approved, eligible customers will receive store credit, which can be used toward an exchange or a future order.
Custom size items are not eligible and cannot be submitted through our returns portal.
Store Credit & Exchanges Only
Due to the handmade and made-to-order nature of our press-on nails, as well as hygiene considerations, we do not offer cash refunds. Eligible returns will receive store credit, which can be applied toward an exchange or any future order with Totally Spaced.
Store credit applies to eligible standard-size and custom-shape returns only. Custom size orders are excluded.
We truly appreciate your understanding and support of our small handmade business. <3
Item Condition
Nails must be returned unworn, with all pieces, adhesive tabs, and original packaging intact. Sets showing signs of wear, adhesive residue, or missing pieces will not be accepted and will be returned to you. We reserve the right to refuse any return that does not meet these guidelines.
Damaged or Defective Orders
If your order arrives damaged or defective, email us at amelia@totally-spaced.com within 24 hours of delivery with your order number and clear photos. We’ll review each case individually — typically resolved with a replacement or store credit.
This includes our error (wrong size shipped, incorrect items, missing pieces, or a manufacturing defect). It does not include fit issues on custom size orders when the set was made to the measurements you provided at checkout.
Damaged or Defective Orders
If your order arrives damaged or defective, email us at amelia@totally-spaced.com within 24 hours of delivery with your order number and clear photos. We’ll review each case individually — typically resolved with a replacement or store credit.
This includes our error (wrong size shipped, incorrect items, missing pieces, or a manufacturing defect). It does not include fit issues on custom size orders when the set was made to the measurements you provided at checkout.
Cancelations
To cancel an order, email amelia@totally-spaced.com within 24 hours of purchase. Cancelations after 24 hours are subject to review and cannot be guaranteed, as sets may already be in production.
Custom size orders may not be cancellable once production has started, even within 24 hours of purchase.
Starting a Return
*Returns portal is under construction at the moment. Submit return requests to amelia@totallyspaced.com.
Submit your return request through our returns portal for eligible items only. Once your request is approved, you’ll be provided with a return shipping label. Package your nails securely in the original packaging and drop the labeled parcel off with your carrier.
Final sale items (including custom sizes) cannot be returned through the returns portal. If you believe we made an error on a custom size order, contact us at amelia@totallyspaced with your order number and photos within 24 hours of delivery.
If you added ReturnGo to your order at checkout, your return shipping label is covered at no additional cost for U.S. customers only on eligible items. Otherwise, return shipping is the customer’s responsibility.
ReturnGo applies to eligible standard-size items only. It does not cover custom size orders. Orders containing a custom size item are not eligible for ReturnGo at checkout.
After your return arrives and has been inspected, we’ll issue your store credit by email within a few business days. Please allow up to one week for processing from the time we receive your package.
If you have questions along the way, email amelia@totally-spaced with your order number.
We are not responsible for lost or stolen return packages.